• ElliottsBoots.com now offers FREE GROUND SHIPPING orders over $49 in the USA

    Returns at Elliotts Boots


    Printer Friendly Version 
     

    PLEASE PRINT THIS FORM AND ENCLOSE IN THE BOX WITH YOUR MERCHANDISE.
    RETURNS FORM
    *PLEASE READ CAREFULLY AND FILL FORM OUT FULLY, OTHERWISE THE ITEM MAY BE RETURNED TO YOU. THANK YOU!*

    *ElliottsBoots.com customers have 120 days from the date of purchase to return the new, unworn item(s), unless suspected as defective. You have 6 months to return to be inspected for defect.
    * The return shipping is at the customer's cost.
    *We prefer that you return items via UPS or FedEx, but if you choose to use the Postal Service we recommend requesting a tracking number as Elliotts Boots is not responsible for any packages lost upon return.
    *Any refunds will be issued to the card they were purchased with, unless you no longer have this card. If this is the case please provide new card # below under refund.
    Date purchased:____________________________

    Today's Date: _____________________________

    Billed to Name:____________________________________________

    Phone # with area code:______________________________________

    Your ElliottsBoots.com Order# :__________________________
    (this # can be found in your Elliotts Boots email confirmation or in your order history found in "My Orders" on the website. This is NOT located on any paperwork that came in the box)
    You are returning:
    Brand _____________________________________

    Style # ____________________________________

    Size & Width________________________________

    *this is what is on the side of the boot box.
    * Reason for return: please check below
    ____ too large ____ too wide ____didn't like ____ too small
    ____ too narrow ____ wrong color ____ defective- please explain: ______________________________________________________________________________________
    *Please note defective items that have been worn can only be exchanged, unless you have already purchased a replacement style from us. If a replacement style has already been purchased please check below-
    ____ Replacement already purchased for defective item, replacement order # _____________________
    *If item is not found to be defective and has been worn it will be returned to you.
    *EXCHANGE OR REFUND*
    _____Refund (if new card #____________________ Exp date:____/____)
    Or
    You are exchanging for: Brand______________________________________

    Style # _____________________________________

    Size & Width________________________________

    Address you would like the exchange to be sent:

    ________________________________

    ________________________________

    ________________________________ 

     
    *Ship your return to:*
    ElliottsBoots.com
    3911 Western Ave.
    Knoxville, TN 37921
    *Any questions please either call 865-523-7463 or email returns@ElliottsBoots.com