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    Returns at Elliotts Boots


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    REFUNDS FORM
     
    *PLEASE READ CAREFULLY AND COMPLETE THE FORM BELOW. ENCLOSE FORM IN THE BOX WITH MERCHANDISE, OTHERWISE ITEM MAY BE RETURNED TO YOU.*
    -THANK YOU-

    *SHIP ALL MERCHANDISE TO:*
    ElliottsBoots.com
    3911 Western Ave. Knoxville, TN 37921

     

    Order# ____________________________ Billed to Name:________________________________________________

    Address:________________________________________________________________________________________

    Phone (_____)_________________________EMAIL:____________________________________________________
     

    I WOULD LIKE A REFUND:

    BRAND
    STYLE#
    SIZE
    WIDTH
    QUANTITY
             
             
             
    REASON FOR RETURN...PLEASE CIRCLE THE REASON BELOW
    RECEIVED INCORRECT ITEM DIDN'T FIT DIDN'T LIKE
    DIFFERENT THAN ON SITE DEFECTIVE - PLEASE EXPLAIN OTHER - PLEASE EXPLAIN

    COMMENTS: ______________________________________________________________________________________

    __________________________________________________________________________________________________

    __________________________________________________________________________________________________
     

    FOR EXCHANGES ONLY - PLEASE WRITE THE ITEM YOU WOULD LIKE TO EXCHANGE FOR.
    BRAND
    STYLE#
    SIZE
    WIDTH
    QUANTITY
             
             
    • Worn items may not be returned. Items must be in new condition. Any sign of wear - dirt or scuff marks on leather or soles on boots/shoes - will be returned to customer.
    • We do not refund the cost for packing materials or boxes used in return shipments.
    • Please use the original packaging with all returns. Do not apply taping materials on or over the original box. All shipments received unwrapped or taped will be subject to a 15% restocking fee base on total price.
    • Customers have 120 days from the date of purchase to request a refund.
    • The return shipping is at the customer's cost. We prefer that all returns are shipped via UPS or FedEx. We are not responsible for lost packages.
    • Any refunds will be issued to the original payment type. Any difference in purchase price will be applied to original payment type on file unless otherwise notified.

    DEFECTIVE ITEMS

    • Defective items will be accepted 6 months from the date of purchase for inspection. On defective items ONLY we will refund up to $15.00 for the shipping back to us. Defective item(s) can only be exchanged. No refunds will be given. Receipt required.
     
    Questions/Comments/Concerns

    Please call 1-800-930-3668 or email returns@elliottsboots.com