• Retail Returns at Elliotts Boots


    Return & Exchange Policy

    Customers have 60 days from date of purchase to return new, unworn items unless suspected to be defective.

    All footwear comes with a 90-day warranty against any manufacturer defects.

    7 day comfort guarantee unless otherwise stated from manufacturer.

    Special orders on non-stock items are subject to a 10 % restocking fee.

    Refunds will be given in the original form of payment or as a gift card.

    Worn returns made under comfort guarantee will be issued a gift card or exchange only.

    Returns deemed defective will be issued a gift card or exchanged for the original sale amount.

    If an item goes on sale up to 7 days after the initial purchase, the customer may receive a price adjustment.

    Purchases tendered with a check must wait 10 business days before any refund will be issued.